Personalized App Development and Integration For Account Management Systems
Client Overview
An automotive company needed a customized solution to manage accounts regionally while ensuring GDPR compliance and synchronizing multiple Salesforce orgs via MuleSoft. The goal was to improve data accuracy, regulatory compliance, and operational efficiency across regions.
Challenges
Comprehensive Data Capture
Capturing all relevant vehicle and account information accurately.
GDPR Compliance
Ensuring secure and compliant customer data handling.
Complex Integration
Synchronizing data across multiple Salesforce orgs posed technical challenges.
The Process
We built a tailored Salesforce solution emphasizing compliance, data accuracy, and seamless integration to unify account management.
Regional Management
Developed Salesforce apps to categorize and manage accounts by region, improving organization.
GDPR Controls
Implemented privacy features and processes to ensure compliance with data regulations.
MuleSoft Sync
Created APIs to synchronize data across Salesforce orgs, maintaining data consistency.
Toolstack
- Salesforce Sales Cloud
- Salesforce Service Cloud
- MuleSoft Platform
Outcome
The client now enjoys efficient, compliant account management and a unified Salesforce ecosystem supporting regional operations.
Accounts are managed efficiently by region with accurate data.
GDPR compliance is maintained across all customer data processes.
Data synchronization across Salesforce orgs is seamless and reliable.
Is your company envisioning to operate in a seamless digital ecosystem?
Let’s make it happen.
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